WHAT THIS TOOL DOESPrepare for a routine workplace conversation with a clear, consistent plan.
The Navigator is a guided private workspace for managers who need a practical way to address everyday employee conflict. It helps you move from a general concern to a focused conversation, documented next steps and a follow-up plan.
HOW YOU USE ITAnswer six work-focused prompts
Choose the conflict type and working relationship, then enter a private case label, factual work-related details, the outcome you want to work toward and a follow-up date. Use a private label only—do not enter employee names or sensitive complaint details.
YOUR PLAN INCLUDESA conversation-to-follow-up guide
- Neutral opening language to begin the conversation
- Fact-finding questions that keep the discussion work-focused
- Conversation ground rules and practical resolution steps
- Clear agreements, ownership and follow-up actions
- A neutral documentation note for your records
BEST FOREveryday workplace friction
Use it for communication breakdowns, workload or handoff issues, teamwork tension, unclear expectations, customer-service conflict, and routine manager–employee or peer-to-peer concerns.
WHAT YOU RECEIVEPrivate access and flexible files
Your $49 one-time purchase includes access through the purchaser’s signed-in HRCM account, saved plans in your private workspace, and Word and PDF downloads for each completed plan. There is no physical item shipped.
IMPORTANT LIMITSWhen not to use this tool
This resource is not for harassment, discrimination, retaliation, threats or violence, medical or accommodation matters, wage or leave concerns, or formal investigations. Preserve the information and use qualified HR, legal counsel or the appropriate internal escalation process instead. Educational resource only; review each plan for your workplace and jurisdiction before use.
